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• Our team will ship your order within 5 business days. The time it takes to receive your order depends on the shipping method chosen at checkout.
• We offer fast and reliable shipping services to ensure you receive your favorite toys promptly.
• Standard shipping times may vary based on your location.

• We want you to be completely satisfied with your purchase. If you're not happy with your order, you may return it within 30 days of receipt.
• Please ensure that the product is in its original packaging and in unused condition for a hassle-free return process.
• Contact our customer support team to initiate the return process or if you have any questions.

• Our products, including Squishmallows plush toys and Hello Kitty and Friends collectibles, are sourced directly from authorized distributors.
• Rest assured, each item in our store is genuine and comes with the original licensing, providing you with quality and authenticity.

To ensure the longevity of your cherished toys, follow these general care instructions:

• Keep plush toys like Squishmallows away from direct sunlight to prevent fading.
• Clean toys gently with a damp cloth, avoiding harsh chemicals.
• Store collectibles in a cool, dry place to prevent damage.